Terms of Service

AUROZI – Terms of Service

Welcome to AUROZI. These Terms of Service (“Terms”) govern your access to and use of our website https://aurozi.com/ (referred to as “we”, “us”, or “our”). By browsing, registering, or shopping on our website, you agree to follow and be bound by the following terms:

1. Follow Indian Laws

While using our website, you agree to comply with all relevant laws of India, including but not limited to:

  • The Consumer Protection Act, 2019

  • The Information Technology Act, 2000

2. User Accounts

  • You may register an account on AUROZI to access special features.

  • You are responsible for keeping your account details, especially passwords, safe and secure.

  • Any activity that happens using your account will be considered your responsibility.

3. Intellectual Property

  • Everything you see on AUROZI — logos, content, product designs — belongs to AUROZI or our legal partners.

  • You are not allowed to copy, reuse, or publish our intellectual property without written permission.

4. Orders & Payment

  • When you place an order, you agree to pay the full amount listed in Indian Rupees (INR).

  • We accept various Indian payment options like UPI, credit/debit cards, and net banking.

  • AUROZI reserves the right to cancel your order if:

    • The product is out of stock

    • Payment fails or is flagged for fraud

    • Any suspicious or incomplete order activity is detected

5. Changes to Services or Prices

  • Product prices may change anytime, without prior notice.

  • We may also modify or discontinue certain products or services without liability.

  • We are not responsible for any loss you may face due to these changes.

6. Shipping & Returns

  • Shipping charges and delivery time will be shown at checkout and may vary by location.

  • Our return and exchange policy follows the Consumer Protection (E-Commerce) Rules, 2020.

  • Returns and exchanges will be processed in a timely manner, as per Indian consumer laws.

7. Disclaimer

  • All content and services on the AUROZI website are provided “as is”.

  • We make no promises regarding accuracy, fitness, or reliability beyond what’s stated for each product.

8. Limitation of Liability

  • In any situation, AUROZI’s maximum liability will be limited to the amount you paid for the specific product.

  • We are not responsible for any indirect or consequential damages arising from your use of the website.

9. Termination

  • We may suspend or terminate your access to AUROZI at any time if we believe these Terms have been violated.

  • AUROZI may also discontinue certain services or restrict website access without prior notice.

10. Updates to These Terms

  • We may update these Terms anytime.

  • It is your responsibility to check this page periodically and stay informed of any changes.

11. Governing Law & Dispute Resolution

  • These Terms are governed by Indian law.

  • Any legal disputes will be handled under the jurisdiction of courts in New Delhi, India.

12. Grievance Officer (As per Consumer Protection Act, 2019)

If you have a complaint or concern, you can reach out to our Grievance Officer:

13. Contact Us

For general queries or assistance, feel free to write to us at:
📧 help@aurozi.com